June 16, 2010

***UPDATE: Click HERE to view a 30-minute self-guided tutorial that provides an overview of the Second Lien Modification Program (2MP) for servicers of non-Government Sponsored Entities (GSE) loans.***
Note: If you are having a problem accessing the tutorial, email me at lauren@lossmitigationmasters.com
Many homeowners may be struggling to make their monthly mortgage payments because they have a second lien. Even when a first mortgage payment is affordable, the addition of a second lien can sometimes increase monthly payments beyond affordable levels. Second liens often complicate or prevent modification or refinancing of a first mortgage.
The 2nd Lien Modification Program (2MP) offers homeowners a way to lower payments on their second mortgage. 2MP offers homeowners, their mortgage servicers, and investors an incentive for modifying a second lien. Servicers and investors may also receive an incentive for extinguishing a second lien, forgiving all of the debt a homeowner owes.
Homeowners must provide consent to share their first lien mortgage modification information with their second lien mortgage servicer, if they are different. Since 2MP is meant to be complementary to the Home Affordable Modification Program (HAMP), a homeowner must have their first lien modified through HAMP before the second lien can be modified under 2MP.
Under 2MP, with their investor’s guidance, a mortgage servicer may:
- Reduce the interest rate to 1% for second liens that pay both principal and interest (amortizing)
- Reduce the interest rate to 1% amortizing or 2% interest-only for interest-only second liens
- Extend the term of the second lien to 40 years
- If the principal was deferred (through forbearance) or forgiven on the first lien, a servicer must forbear the same proportion on the second lien; although a servicer may, in its discretion, forgive any portion or all of the second lien and receive incentives for doing so
A second lien is eligible for 2MP if:
- the corresponding first lien has been modified under the Obama Administration’s HAMP and the second lien servicer is participating
- it was originated on or before January 1, 2009
- it does not have an unpaid principal balance (at consideration for the modification) of less than $5,000 or a pre-modification scheduled monthly payment of less than $100
- it has not yet been modified under 2MP
- it is not subordinate to a second lien or is not a home equity loan in first lien position
- it is not a second lien on which no interest is charged and no payments are due until the first lien is paid in full
- the second lien servicer is in possession of a fully executed 2MP modification agreement or trial period plan by December 31, 2012; or the second lien is not insured, guaranteed, or held by a Federal government agency (e.g. FHA, HUD, VA, and Rural Development)
Examples
Family A: Amortizing Second Mortgage
In 2006: Family A took out a 30-year closed-end second mortgage with a balance of $45,000 and an interest rate of 8.6%.
Today: Family A has an unpaid balance of almost $44,000 on their second mortgage.
Under the 2MP: The interest rate on Family A’s second mortgage will be reduced to 1% for 5 years. This will reduce their annual payments by over $2,300.
After those five years, Family A’s mortgage payment will rise again but to a more moderate level.
|
Existing Mortgage |
Loan Modification |
Balance |
$43,942 |
$43,942 |
Remaining Years |
27 |
27 |
Interest Rate |
8.6% |
1.0% |
Monthly Payment |
$349.48 |
$154.81 |
Savings |
$195 per month, $2,336 per year for five years |
Family B: Interest-Only Second Mortgage
In 2006: Family B took out an interest-only second mortgage with a balance of $60,000, an interest rate of 4.4%, and a term of 15 years.
Today: Family B has $60,000 remaining on their interest-only second mortgage because none of the principal was paid down.
Under the 2MP: The interest rate on Family B’s interest-only second mortgage will be reduced to 2% for 5 years. This will reduce their annual interest payments by $1,440.
After those five years, Family B’s mortgage payment will adjust back up and the mortgage will amortize over a term equal to the longer of (i) the remaining term of the family’s modified first mortgage (e.g. 27 years if the first mortgage had a 30 year term at origination and was three years old at the time of modification) or (ii) the originally scheduled amortization term of the second mortgage.
|
Existing Mortgage |
Loan Modification |
Balance |
$60,000 |
$60,000 |
Remaining Years |
12 |
27 (term reset to the remaining term of the modified first loan) |
Interest Rate |
4.4% |
2.0% |
Monthly Interest Payments |
$220 |
$100 |
Savings |
$120 per month, $1,440 per year for five years |
List of Participating Servicers
- Bank of America (including Countrywide)
- Citi Mortgage, Inc.
- Chase (including EMC and WaMu)
- Wells Fargo (including Wachovia)
- BayView Loan Servicing, LLC
- Servis One dba BSI Financial Services
- iServe Servicing, Inc.
More servicers will be added in the near future as they join the program.
For more information, contact your mortgage servicer.
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Posted by teamworkprogram
June 7, 2010

Am I eligible for the National Homeownership Retention Program (NHRP)?
First, Bank of America (BOA) Home Loans will need to determine your financial situation and hardship. Once BOA has your current financial information, BOA will evaluate the your loan for all possible home retention options so that you can determine which option might be right for you.
You may be eligible for the enhancements to the NHRP if you meet the following program requirements:
- Have a Countrywide subprime mortgage, a Pay-Option adjustable rate mortgage (ARM) or a prime two-year hybrid ARM
- Originated your loan on or prior to January 1, 2009
- Are 60 days or more delinquent or in imminent danger of default and the current loan-to-value (LTV) ratio is 75% or higher (The LTV ratio is the ratio between the unpaid principal amount of your loan and the appraised value of the homeowner’s home)
- Have a subprime hybrid ARM and are current but believe you will not be able to afford your mortgage payment in the near future as a consequence of a rate reset, and the LTV ratio at the time of the modification is 75% or higher
- Have a Pay Option ARM and are current but believe you will not be able to afford your mortgage payment in the near future as a consequence of a rate reset or payment recast, and the LTV ratio at the time of the modification is 75% or higher
- Have a property that is a 1-to-4 unit owner-occupied residential property
- For the earned forgiveness program, be 60 days or more delinquent and the current LTV ratio is 120% or higher
- For the negative amortization principal reduction program, be 60 days or more delinquent or be current but reasonably likely to become 60 days or more delinquent (i.e. facing imminent default) and the current LTV ratio is above 95%.
***Note: You may go online and fill out the Financial Worksheet to update BOA on your current financial situation. BOA will compare this information to all available home loan assistance programs***
Exactly what will BOA offer to eligible borrowers?
BOA Home Loans offers a range of modification solutions for customers facing financial hardship. The NHRP is one of the programs that BOA offer for customers with subprime loans, Pay-Option ARM loans or prime two-year hybrid loans who meet program requirements. Other programs, such as the Home Affordable Modification program (HAMP), are also available and designed to provide more affordable mortgage payments to customers facing financial hardship. Modifications will provide more affordable payments using a combination of the following:
- Reducing interest rate
- Providing a term extension
- Providing principal forgiveness or principal forbearance
Once the enhancements are launched, BOA Home Loans will both mail and call all eligible customers to collect the necessary information and determine if they qualify for the NHRP.
How do I know if I have a Subprime loan, Pay-Option adjustable rate mortgage (ARM) loan, or a two-year hybrid ARM?
If you are not sure what type of loan you have with BOA Home Loans, please call them at 800.669.6607 and they can provide you with that information.
***Note: Prior to calling, please print out the Call Information Sheet and take note of your account number and any questions you may have. You’ll be given a lot of information during your conversations. It’s a good idea to take notes for future reference***
How do I find out if I am eligible?
Click here to determine if you are eligible through the online questionnaire
How do I apply?
Please call BOA Home Loans Customer Service at 800.669.6607.
BOA Home Loans will also be contacting eligible customers to see if they are interested in applying for the program.
When will the program start or go into effect?
The program launched in 2008, and was enhanced in mid-May.
How will the NHRP use principal forgiveness to make my mortgage payment more affordable?
The NHRP looks at each customer’s situation and determines how they can provide you with an affordable mortgage payment. Depending on your situation, the NHRP may use principal forgiveness to do this. The NHRP may offer principal forbearance with an opportunity to earn principal forgiveness.
Principal forbearance provides temporary relief during a time of hardship. This means after demonstrating a hardship, BOA Home Loans will defer or postpone your mortgage payment for a period of time. For purposes of NHRP and the HAMP, BOA Home Loans offers interest-free forbearance to qualifying borrowers for the life of the loan. At the end of the loan term or at the time the loan is paid off through sale or refinancing, any remaining forborne amount must be paid by the borrower.
You may also qualify for earned principal forgiveness where a portion of the debt or loan amount is waived and you are no longer responsible to pay back that amount. However, you must remain in good standing on your payments or you will not receive forgiveness. The principal forgiveness occurs over 5 years. The amount of principal forgiveness that you can earn remains the same for the first 3 years. In the 4th and 5th years, the amount of forgiveness may be less, if an increase in the property value since the modification was made would result in your principal balance dropping below the current value of the property.
***Note: There may be tax implications. You may want to consult a tax professional regarding your individual tax situation***
I wanted principal forgiveness when I was reviewed for a modification and I didn’t get it. How do I get it now?
All BOA Home Loans modification solutions are designed to bring a loan payment to an affordable and reasonable amount that borrowers are able to sustain over time. If you have completed a loan modification or are currently in a trial period for a modification, your loan likely received a rate forgiveness and/or term extension in order to achieve an affordable and reasonable payment. Principal forgiveness is another tool to achieve this same result. In addition, under the federal government’s HAMP, you can only qualify for one modification, so if you are in a trial period plan or a permanent modification, you would not qualify for another modification.
However, BOA will consider the application of the principal reduction enhancements to potentially eligible trial and permanent modifications, and will notify eligible borrowers accordingly.
I am in my Trial Period and have not received my final modification yet. How do I get a principal forgiveness too?
If you are currently in a trial modification, a solution to bring your mortgage to an affordable and reasonable payment has been achieved and no additional tools (including principal forgiveness) would be necessary. BOA encourages you to continue making timely payments and to return all required, completed documents to ensure your trial will convert to a permanent modification, as you cannot be considered for another HAMP modification if you do not fulfill your trial modification requirements.
Two months ago this would have helped me but now my house is on the market for a short sale. How do I get a principal forgiveness and a modification now?
Even though you have started the short sale process, you can still be evaluated for a loan modification unless you have already been in a modification trial period or have received a permanent modification. If your financial situation has changed, BOA can collect your new financial information and reevaluate your loan for this program and other foreclosure prevention options. Please call BOA at 800.669.6607 to learn how to provide this new information.
This is something I asked for months ago, and now I am in foreclosure. What are you going to do for me now?
If your financial situation has changed since your loan was last evaluated for a modification, BOA can collect your new financial information and reevaluate the loan for this and other foreclosure prevention options.
What happens if I can’t qualify for a modification or a principal forgiveness?
Your loan will be considered for all modification programs available to you to help you achieve an affordable monthly mortgage payment. If you are not eligible for a loan modification, BOA can discuss other options.
What do I do if my state is not mentioned or included in this agreement?
Your state does not have to participate in the program for you to be eligible or considered for a modification. If you are a BOA Home Loans customer, BOA can discuss your situation and see if you qualify for NHRP or other modification options to assist you. Please call BOA Home Loans Customer Service at 800.669.6607.
I have a rental/vacation/investment property. Does that qualify?
No. This program is only for owner-occupied properties.
I have a Home Equity Line of Credit (HELOC) or second mortgage. Does the NHRP apply to that loan?
No, the NHRP does not cover HELOCs or second mortgages. If you have a HELOC or second mortgage with BOA Home Loans, BOA will review it when they review your first mortgage. If your HELOC or second mortgage is with another lender, you will need to discuss your options with that lender.
If your first lien is held by an investor other than BOA or one of its subsidiaries and you have a second lien on the property, BOA is unable to consider your first lien for modification under the new programs, but they will review your eligibility for another solution using HAMP or their proprietary modification programs.
Do I have to pay a fee to participate, or are there closing costs related to this program?
There are no fees assessed for participating in any modification program with BOA Home Loans.
What if I’m already in the foreclosure process?
You may still be reviewed for a modification. If you are eligible for one of BOA’s programs, your foreclosure sale may be placed on hold while BOA works to qualify you for the program and work through the modification process. Please call BOA at 800.669.6607.
What if I’m current on my loan, but would like to be considered for this program?
Customers current on their loans may qualify for this program if they can demonstrate in good faith that they are reasonably likely to become 60 days or more delinquent as a result of a rate reset on a subprime loan or a Pay-Option ARM loan or prime two-year hybrid ARM, or a payment recast based on negative amortization on a Pay-Option ARM loan, and their LTV ratio is 75% or higher. You will be asked to provide financial documentation demonstrating financial hardship to qualify for the program. With respect to the recently announced principal reduction enhancements to the program, the negative amortization write-down solution is being offered to certain Pay Option ARM borrowers who are current on their payments but facing imminent default.
I’m current on my mortgage, but I owe more than my home is worth. Can I qualify for principal forgiveness?
If you are current on your loan, BOA will first evaluate you for the Home Affordable Refinance Program (HARP), which BOA is required to do under the government guidelines. If you do not qualify for a refinance, BOA will then evaluate your loan for the HAMP under Imminent Default if you have a financial hardship and will not be able to afford your current mortgage payment in the immediate future.
How long will BOA Home Loans offer this program?
BOA has expanded the program until December 31, 2012, six months longer than the original program date.
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Posted by teamworkprogram
June 4, 2010

Bank of America (BOA) has begun implementing the National Homeownership Retention Program (NHRP) enhancements, announced in late March 2010, to modify the mortgages of qualified homeowners who are experiencing financial hardship.
++++++++++++++++++++++++++++++++++++++++++++++++++++
What is the National Homeownership Retention Program (NHRP)?
NHRP, launched in October 2008, is a loan modification program that emerged from an agreement with several state attorneys general to provide assistance to former Countrywide borrowers with Sub-prime and Pay-Option adjustable rate mortgage (ARM) loans.
+++++++++++++++++++++++++++++++++++++++++++++++++++++
BOA found that many homeowners who owe considerably more than their home is worth are reluctant to accept a solution that does not address a reduction in the principal balance due. In BOA’s outreach to date, about 30% of underwater and delinquent customers who had not responded to offers of modifications without a principal reduction component did respond when offered a significant reduction in principal.
Expanding NHRP will enable BOA to more effectively help customers, especially those who are severely underwater. Enhancements to the mortgage modification program include:
- Earned Principal Forgiveness – A first look at principal forgiveness coupled with an innovative solution to help delinquent borrowers who owe more than 120% of their property’s current market value.
- Principal Reduction for Negative-Amortization Loans – Also a first look in the HAMP sequence of solutions for certain qualifying loans. On delinquent and imminent default Pay-Option ARM loans with negative amortization, Bank of America will lower the principal balance to the extent of the negative amortization incurred to as low as 95% loan-to-value (LTV).
- Program Expansions – Now covers prime two-year hybrid ARM loans and the entire program will be extended 6 months through the end of 2012. In addition, qualifying mortgages eligible for NHRP will be expanded to include those originated on or before Jan. 1, 2009. Eligible relocation payments will have a floor of $2,000 per loan, and this benefit will be extended to tenants as well as borrowers.
Earned Principal Forgiveness
For NHRP-qualifying mortgages with current loan-to-value (LTV) ratios of 120% or higher, BOA will take a first look at offering an interest-free forbearance of principal that the homeowner can turn into forgiven principal annually over 5 years, provided the homeowner remains in good standing on payments.
This “earned principal forgiveness” can result up to a maximum 30% decrease in the principal balance, with forgiveness of principal in installments over 5 years to as low as 100% LTV.
If the forbearance is not enough to meet the HAMP payment target of 31% of the homeowner’s income, an interest rate reduction and other steps in the standard sequence of solutions will be employed.
For each of the first 5 years that the homeowner’s payment record remains in good standing, the borrower may earn forgiveness of up to one-fifth of the forborne principal amount. The amount is set at 20% in the first 3 years. In the 4th and 5th years, the amount of forgiveness will take into account any increase in the property value over the period of the modification such that the then-current LTV will not be reduced to below 100% through principal forgiveness – helping strike a critical balance between customer and investor interests.
Principal Reduction for Negative-Amortization Loans
BOA has begun offering two other affordable and sustainable payment solutions on certain Pay-Option ARMs.
- If the principal balance on the loan has grown because the borrower selected an option to make payments that did not cover the interest due and this payment difference was added to principal – known as negative amortization – the bank will consider offering a HAMP modification eliminating the negative amortization feature and forgiving all or part of the negative amortization amount to reduce the principal to as low as 95% LTV.
- If a pending recast of a Pay-Option ARM will increase the customer’s monthly payments, a preemptive modification that eliminates the negative amortization feature of the mortgage and converts it to a fully amortizing market rate loan may be offered.
With implementation of these enhancements, BOA will make principal reduction the initial consideration toward reaching the HAMP’s target for an affordable payment equal to 31% of household income when modifying qualifying Sub-prime, Pay-Option ARM and Prime 2-year hybrid ARM loans that are also eligible for NHRP. An interest rate reduction and other steps would then be considered, if additional savings are necessary to reach the targeted payment.
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Posted by teamworkprogram
April 19, 2010

On April 8, 2010, Bank of America (BOA) executives held a webinar presentation for over 10,000 Realtors to discuss BOA’s short sale process.
Tip: Refer to the Equator Agent/Homeowner Guide for step-by-step instructions
Summary
10 Tips to Avoid Delays in Processing Time
- Review all documents and images for accuracy prior to uploading in Equator
- Ensure that property is listed in the MLS
- Negotiate external party fees prior to submission of HUD-1
- Supply HUD-1 that is valid for at least 60 days
- Ensure that agent and customer tasks are completed as timely as possible in Equator (i.e. accepting short sale assignment, submitting short sale offer, and uploading offer documents within 7 days)
- Only submit fully executed purchase offers with all appropriate addendums signed by both buyer and homeowner
- Work to get purchase offer representing the best possible fair market value and highest net proceeds for the lender
- Set appropriate expectations with buyers/sellers so they understand the complexity and resulting length of time a short sale can take
- Work to get a release on outside liens as early as possible
- The following situations will cause delays: (1) Change in buyer or agent at any time during the process; (2) Customer files bankruptcy; (3) Deal change after the approval letter is issued
Steps Already Taken to Improve the Short Sale Process
- Increased staffing and updated training
- Dedicated Short Sale Call Center: 1-866-880-1232
- Hours of Operation: 8 AM – 9PM (EST), Monday -Friday
- Extended Saturday hours – Coming Soon!
- Equator – primary tool for initiating the short sale
- Changed procedures to improve associate responsiveness
- Enhanced the procedure to proactively provide loan status
Steps Underway to Enhance Programs
Home Affordable Foreclosure Alternatives (HAFA):
- Implemented on April 5, 2010 and are following the HAFA guidelines
- HAFA is first in short sale waterfall of options for a homeowner
- Remember: Some investors (Fannie Mae and Freddie Mac) are not participating; offering a cooperative or traditional short sale
- Proactive outreach to homeowners
- Offering a pre-approved short sale solicitation
- After offer is submitted, approval within 14 days
- Promissory Note – Not required with HAFA
- Homeowner required to clear second liens
- Homeowner leaves the home – no deficiency and no contribution
Cooperative Short Sales:
- Similar in approach to HAFA but wider in scope
- Includes homeowners who are not eligible for HAFA – non-owner occupied, jumbo loans, Fannie, Freddie
- Currently in pilot stages with rollout expected 2nd Quarter of 2010
Steps Underway to Educate Agents
Education Materials:
- Overview of the process so agents can lead process
- Step-by-Step Guidelines for working through the system as an agent and homeowner
- Tips to avoid common problems
Outreach Events to Distribute Materials
- Large Realtor Events
- Webinars
- Participation with Short Sale Certification Programs
Want Agents’ Input
- Developing mechanisms for on-going feedback on process, systems, materials
- Will act on feedback with continuous improvements
Introduction to Equator
- 24/7 access to the short sale system
- Status tracking
- Direct communication with the Short Sale Negotiator
- Documents are uploaded directly to Equator instead of faxing
- Streamlined approval process
- Historical view of offers and counter offers
Coming Soon in Equator:
- There are a few specific loan investor types (i.e., FHA/VA) that are not on the Equator system and will be added at a later date
- Agent feedback, homeowner feedback, and internal data is being leveraged to identify system and/or enhancements for future process rollouts and educational material improvements
Agent Communication within Equator
- Throughout the process you will receive notifications of the status of the short sale. The system automatically tracks the agent, customer, and bank tasks and will alert you after key milestones have been achieved and to let you know the next steps.
- For specific questions/concerns you have, the negotiator assigned to the short sale is your primary contact.
- Please ensure when sending a message in Equator you only select “Negotiator”.
- We request that you only send messages via Equator and not directly through email. This enables our associates to effectively manage the case load and respond to agent inquires in a timely manner.
- If you have submitted a request to the Negotiator via Equator AND there has been no response after 2 business days: You should escalate to a “Team Lead” by selecting this role in your message drop down menu.
- In the event of an urgent issue, such as, a foreclosure sale date within 48 hours: You should immediately escalate to the “Team Lead” and “Manager”; and also call the Short Sale support team at 1-866-880-1232.
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Posted by teamworkprogram
June 14, 2009

Bank of America (now merged with Countrywide) is now requesting the following documents for a short sale:
- A signed letter of hardship
- Verification of all sources of income (including 30 days paystubs). If self employed, provide profit and loss statement
- If Bank of America doesn’t pay your homeowners insurance and property taxes, provide proof of insurance, and paid copies of tax receipts
- A copy of signed purchase offer/sales contract
- Estimate of net proceeds on HUD-1
- A written description of any liens on the property
To expedite the review and approval process we suggest that you return the requested information via:
***Overnight Mail or Priority Mail to:***
Bank of America Mortgage
475 Cross Point Parkway
Getzille, NY 14068-9000
Loss Mitigation Department
Fax# 716-635-7255
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Posted by teamworkprogram